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All Courses
Week 1 New Hire Onboarding
Required for all new hires
Company history, food safety, HR policies, and daily operations from opening to close.
Pizza Fundamentals
Dough, sauce & assembly
Master Cassano's famous salty crust, fresh sauce application, and exact topping assembly specs.
Sub & Cassini Fundamentals
All 13 sandwiches
Exact ingredient weights and step-by-step assembly for all 8 sub and 5 Cassini sandwiches.
Delivery Driver Training
Safe driving & cash handling
Routing, cash procedures, security, and how to handle every situation on the road.
Manufacturing Training
Tromp Line & Mixer
Step-by-step operating procedures for the Tromp Line dough processing system and commercial mixer.
CSR Training
Call center order entry
POS order entry, menu knowledge, store resources, coupons, and customer service for call center reps.
Manager Training Program
6-Week Manager Program
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