What you'll cover

• ✓ Welcome & Company Identity — Cassano's history, mission, and what we expect of you in your first week.
• ✓ Your Role — What's expected from Crew Members and Delivery Drivers day-to-day.
• ✓ Food Safety — StateFoodSafety certification, the 3-compartment sink, dough handling, storage, and illness response.
• ✓ Hygiene, Uniform & Customer Service — Health code, uniform standards, and how you show up for the customer.
• ✓ HR Policies & Legal — Policy manual, discipline, harassment, arbitration, social media, MSDS, and motor vehicle policy.
• ✓ Daily Operations — Operating standards, opening and closing procedures, and the smoke break policy.
• ✓ Scheduling & Time Off — How the schedule works, calling off, and how PTO accrues.
• ✓ Manager Track — Scheduling guidelines and PTO rules for salaried managers.