In what year did Cassano's Pizza King open its first location?
Vic Cassano Sr. and Mom Donisi opened the first Cassano's on Schantz Avenue in Kettering, Ohio in 1953, selling 400 pizzas on their first day.
A Crew Member's core responsibilities include which of the following?
Crew Members handle customer service, food prep, cash, cleaning, and stocking — the full breadth of in-store operations.
What are the three compartments used in the 3-compartment sink, in correct order?
The correct 3-compartment sink order is: Wash (soapy water) → Rinse (clean water) → Sanitize (sanitizer solution). Items must air dry — never towel dry.
An employee arrives to their shift in a wrinkled, stained shirt and wants to start work right away. What is the correct action?
Employees must be in the correct, clean uniform before clocking in. 'Clocking in ready' means in full uniform with no exceptions.
Under Cassano's harassment policy, harassment from a manager to a crew member is:
Cassano's has a zero-tolerance harassment policy. Any harassing behavior — regardless of intent, frequency, or who commits it — is prohibited and must be reported.
The closing manager is responsible for completing which of these tasks?
Closing procedures include securing the store, running the Z-Out to close the register, ensuring all food is properly stored or discarded, and completing any end-of-day documentation.
If you cannot make your scheduled shift, what is the correct first step?
Call your manager directly — not a coworker, not a text, not a voicemail by itself. Call as early as possible so the team has time to find coverage.
